At Alpha Trainings, we are dedicated to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our healthcare courses, or interact with our services. By using our website, you agree to the collection and use of information in accordance with this policy. Please read it carefully to understand how we manage your data.

1. Information We Collect

When you interact with Alpha Trainings, we may collect personal information such as your name, email address, phone number, job title, and payment details. This information is typically collected when you create an account, purchase a course, sign up for newsletters, or reach out to us through contact forms. Additionally, we may collect technical data, such as your IP address, browser type, and website usage statistics through cookies and analytics tools, to enhance your browsing experience and improve our services.

2. How We Use Your Information

We use your personal data to provide you with access to our training courses, process transactions, and offer customer support. Your information helps us manage your account, track your progress, and deliver certificates upon course completion. We may also use your email address to send you course updates, new training opportunities, or special offers if you have opted in to receive such communications. Website usage data is analyzed to improve our platform’s functionality, ensuring a better user experience. We also use your information to comply with legal requirements and maintain the security of our services.

3. Sharing Your Information

At Alpha Trainings, we do not sell or trade your personal information. However, we may share your data with trusted third-party service providers, such as payment processors, IT support, and analytics partners, to facilitate our services. These providers are obligated to handle your data securely and are bound by confidentiality agreements. In rare cases, we may disclose your information if required by law or to protect our rights, safety, or property. Should there be any business transfer, such as a merger or acquisition, your information may be transferred to the new entity, subject to this Privacy Policy.

4. Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. Your information will be securely stored and protected against unauthorized access. When your data is no longer needed, it will be securely deleted or anonymized to prevent identification.

5. Data Security

We take the security of your data seriously and implement appropriate technical measures to protect your personal information from unauthorized access, loss, or misuse. Despite our best efforts, please be aware that no online service can guarantee absolute security.

6. Your Rights

You have the right to access the personal data we hold about you, request corrections to any inaccuracies, and request the deletion of your data where applicable. You can also object to the processing of your data for marketing purposes and withdraw your consent at any time. If you wish to exercise these rights, please contact us at alphatrainingsuk@gmail.com.

7. Cookies

Our website uses cookies to understand how users interact with our content and to improve your experience on our platform. Cookies help us track website usage, analyze trends, and remember your preferences. You can control your cookie settings through your browser, though disabling cookies may limit some functionality on our website.

8. Third-Party Links

Our website may contain links to third-party websites for additional resources or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. Any updates will be posted on this page, with the revised policy indicating the effective date. We encourage you to review this policy from time to time to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at:

Alpha Trainings

Regus House, Herons Way, Chester Business Park, Chester, CH4 9QR

Phone: 07494018613 or 07376787064

Email: alphatrainingsuk@gmail.com

We are committed to protecting your privacy and ensuring that your experience with Alpha Trainings is secure and enriching. Thank you for trusting us with your learning journey.